Website Cookie Policy
Policy Owner: Head of Engineering – Chris Ward
Contact: legal@intriq.ai
Introduction
This Cookie Policy explains how Transformation Diagnostics AI Ltd ("Intriq.AI", "we", "us", "our") uses cookies and similar technologies on our websites, web applications, and SaaS platforms (collectively, the "Sites").
This Policy should be read together with our Privacy Policy.
This Cookie Policy applies to the following domains and associated application subdomains:
What Are Cookies?
Cookies are small text files consisting of letters and numbers that are placed on your device (such as a computer, tablet, or smartphone) when you visit a website.
Cookies help websites recognise your device and remember information about your visit, such as preferences, authentication state, or actions taken.
Cookies may be either:
- Session cookies, which expire and are deleted when you close your browser; or
- Persistent cookies, which remain on your device until they expire or are deleted.
We also use related technologies such as:
- localStorage and sessionStorage (to store application state),
- pixels and SDKs (for analytics, security, or third-party services).
Unless stated otherwise, references to "cookies" in this Policy include these technologies.
Why We Use Cookies
| Category | Purpose |
|---|---|
| Strictly Necessary | Enable core site functions such as authentication, session management, fraud prevention, and load balancing. These cookies are essential and do not require consent. |
| Performance / Analytics | Help us understand how users interact with our Sites (e.g. page views, errors, performance metrics) so we can improve usability and reliability. Data is aggregated and pseudonymised where possible. |
| Functional | Remember user preferences such as language, UI state, or settings to provide a consistent experience. |
| Targeting / Advertising | Measure campaign effectiveness or show relevant ads on third-party platforms. These cookies are set only with your consent. |
| Security | Detect and mitigate suspicious or malicious activity, such as bot traffic or abnormal login attempts. |
Except for strictly necessary cookies, cookies are placed on your device only where you have given your consent.
Cookies We Set (First-Party Cookies)
| Cookie Name | Purpose | Retention | Category |
|---|---|---|---|
| intriq_session | Maintains authenticated user session (HTTP-only) | 1 day (rolling) | Strictly Necessary |
| csrf_token | Protects against cross-site request forgery | Session | Strictly Necessary |
| cookie_consent | Stores your cookie consent preferences | 6 months | Functional |
| i18n_locale | Saves selected language preference | 1 year | Functional |
Third-Party Cookies
We may use trusted third-party service providers who set cookies when you interact with our Sites. These third parties act as independent controllers under data protection law.
We do not control the setting of these third-party cookies. We recommend reviewing the relevant third-party cookie policies for more information.
| Provider | Service | Cookie Examples | Purpose | Retention | Location / Transfers |
|---|---|---|---|---|---|
| Google LLC | Web analytics (Analytics 4) | _ga, ga* | Traffic statistics | Up to 2 years | EU datacentres; US under SCCs + UK IDTA |
| PostHog, Inc. | Product analytics | ph_*, posthog_session | Feature usage tracking | Up to 1 year | EU-hosted; no US transfer |
Obtaining and Managing Consent
Cookie Banner
When you first visit our Sites, you are presented with a cookie banner allowing you to accept, reject, or customise non-essential cookies.
Preferences Centre
You may change or withdraw your consent at any time by clicking "Cookie Settings" in the site footer. Your preferences take effect immediately and are remembered for future visits.
Browser Controls
Most browsers allow you to block or delete cookies through their settings. Please note that blocking strictly necessary cookies may impair site functionality.
Updates to This Policy
We may update this Cookie Policy to reflect legal, technical, or operational changes.
Where changes are material, we will provide a clear notice (for example, via a banner or email) and update the "Last Updated" date above.
Contact Us
If you have any questions or concerns about this Cookie Policy or our use of cookies, please contact:
Policy Owner: Head of Engineering – Chris Ward
Company: Transformation Diagnostics AI Ltd (t/a Intriq.AI)
Address: 20 Wenlock Road, London, N1 7GU, United Kingdom
security@intriq.ai